Refund policy

 completely satisfied, we accept returns within 30 days of the delivery date.

Eligibility

• Items must be unused, in original condition, and in original packaging
• Returns must be initiated within 30 days of delivery

How to Return

• Email us at swanhomeinquiries@gmail.com to request a return authorization
• Once approved, ship the item back to us at your own expense — return shipping costs are the responsibility of the customer

Restocking Fee

• A 5% restocking fee will be deducted from your refund to cover processing costs

Refunds

• Once we receive and inspect the returned item, your refund will be processed within 5-7 business days to your original payment method

Damaged or Defective Items

• If your item arrived damaged or defective, contact us within 7 days of delivery and we'll make it right at no cost to you